TIP - Give agents specific information that can be used constructively.提示 —— 给坐席提供一些专门的建设性的信息.Rather, use it constructively and refuse to let it dominate you.反过来, 建设性地利用它,拒绝让它主宰你.Responds positively and constructively to...
the silhouette of chimneys and towers烟囱和塔楼的轮廓You will know the house by its tall chimneys.看到那些大烟囱你就会认出那所房子.He could see grimy roofs, factory chimneys and church spires.他可以看到肮脏的屋顶 、 工厂的烟囱和教堂的尖顶.The chimneys were pluming t...
Each Reader's Digest condensed book is an abbreviation of an originally longer work.《读者文摘》都是较长原著的缩写本。The substance of their talk is condensed into a paragraph.他们谈话的要旨被压缩成一段话.The English translation may have been con...
As a cricketer, gymnastics is out of his domain.他是个板球运动员, 体操非其所长.Graeme remains a supremely talented cricketer and must still have a splendid future in the game.格雷姆依然是一个极有天赋的板球运动员，在这项运动中一定仍可拥有辉煌的前程。The grandly named Euro...
"Cut the euphemisms, Daniel," Brenda snapped.“丹尼尔，别绕弯子了，”布伦达厉声说道。No point in mincing words or hiding behind euphemisms.没必要闪烁其词或者羞羞答答.But these are euphemisms to ease the conscience of the callous.但这些都是旨在使那些硬心肠的人良心得到安慰的委婉...
The monks lived a very ascetic life.僧侣过着很清苦的生活。Finally their ashes were collected for relics by Augustinian monks.最后他们的骨灰被奥古斯丁的僧侣作为文物保留.Monks shave their heads, as do devotees of the Hare Krishna movement.和尚要剃度，克利须那派教徒也一...